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PRIVACY POLICY

Cycle Co. Spin Studio respects your right to privacy and is committed to safeguarding the privacy of our members and visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out 13 Australian Privacy Principles and they govern standards, rights and obligations around:

  • the collection, use and disclosure of personal information
  • an organisation or agency’s governance and accountability
  • integrity and correction of personal information
  • the rights of individuals to access their personal information.

“Personal information” is information we hold which is identifiable as being about you.

Collection of personal information

Cycle Co. Spin Studio will, from time to time, receive and store personal information you enter onto our website or App provided to us directly or given to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. We may from time to time take pictures that will be used in our marketing and advertising efforts, including on social media.

Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

Cycle Co. Spin Studio collects personal information from you in a variety of ways, including;

  • Information We Collect Directly From You. 

We collect information from you when you contact us, register with our Website or App, reserve classes, make a purchase, or otherwise interact with our Website or App or use or interact with our Services. The type of information that we collect varies based on your interaction with us and may include: your name, email address, password, phone number, date of birth, gender, health or medical conditions, and, if you make a purchase from us, payment information, purchase history, and shipping address. We also may collect information about your workout preferences, such as your shoe size. 

  • Information We Collect from Third Parties. 

To create an account and participate in one of our classes, we need emergency contact information for our customers. When a customer creates an online account with us, we will collect the name and phone number of their emergency contact. Our customers also may provide us information about their friends, e.g., so that we can invite others to try our classes. 

  • Information We Collect Automatically. 

We automatically collect information about your use of our Website and App through cookies, web beacons, and other technologies, including technologies designed for mobile apps. We combine this information with other information we collect about you. 

We will not collect information indiscriminately and will limit collection of information to that which is reasonable and necessary for the above purposes. We will also collect information as is otherwise authorised by law. 

How we share your personal information

We share your personal information to our employees, insurers, professional advisers, agents, suppliers/subcontractors as reasonably necessary for the purposes as authorised by law. Personal information is only supplied to a third party when it is required for the delivery of our services. We may use pictures and videos on our marketing and advertising efforts including social media. 

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible by law, our user databases together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your personal information

The security of Personal Information is a high priority at Cycle Co. Spin Studio. We seek to use reasonable technical, administrative and physical safeguards designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.